Last Updated: October 21, 2026
Thank you for shopping with Zonetica. This Shipping Policy explains how we produce, ship and deliver your orders.
Every product is printed on demand and made just for you. Our orders are produced and shipped by our US-based print partners.
Where are orders made?
Zonetica’s design studio is located in Dubai, United Arab Emirates. All US orders are printed and shipped from production facilities inside the United States, operated by our print partner Printify. Your package ships domestically, so there are no customs delays and no import fees.
1. Free Shipping on All US Orders
We offer free standard shipping on every order shipped within the United States. There is no minimum order amount.
2. Production Time
Because each item is made to order, it needs to be printed before it ships.
- Production time: 2–7 business days
- During busy seasons (such as the holidays) production may take a little longer
3. Delivery Time
After production, standard delivery within the United States usually takes 3–8 business days, depending on your location and the product.
Your total wait time is production time plus delivery time. Delivery times are estimates and can be affected by carrier delays, weather or high order volumes.
4. Where We Ship
We currently ship to addresses within the United States only, including Alaska, Hawaii and US territories where our carriers deliver. Items in one order may be produced at different facilities and arrive in separate packages.
5. Order Tracking
When your order ships, you will receive an email with a tracking number so you can follow your delivery. If you have not received tracking details within 7 business days of placing your order, please contact us.
6. Incorrect Address
Please check your shipping address carefully at checkout. Zonetica is not responsible for orders sent to an incorrect or incomplete address entered by the customer. If an order is returned because of an address error, a reshipping fee may apply.
7. Lost or Delayed Packages
- First, check your tracking information and confirm your address
- Check with your local post office, as packages are sometimes held for pickup
- If your order has not arrived within 30 days of shipping, contact us within 7 days after that so we can open a claim
Verified lost packages are eligible for a free replacement or a refund.
8. Contact Us
If you have any questions about shipping, please email us at support@zonetica.org.