Shipping Policy

Last Updated: May 14, 2026

Thank you for shopping with Zonetica. This Shipping Policy explains how we process, ship, and deliver your orders.

All products are made-to-order and shipped directly after production is completed.

1. Order Processing Time

All orders require processing time before shipping.

  • Processing time: 2–5 business days
  • Custom or high-demand items may require additional time during peak seasons

Once your order is processed, it will be prepared for shipping.

2. Shipping Time

After processing, shipping times depend on your location and shipping method:

Estimated Delivery (USA)

  • Standard Shipping: 7–10 business days
  • Economy Shipping: 10–20 business days

Delivery times may vary due to carrier delays, weather conditions, or high order volumes.

3. Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to:

  • Monitor shipment status
  • Check delivery updates
  • See estimated delivery date

If you do not receive tracking details within a few days after processing, please contact support.

4. Shipping Locations

We currently ship to:

  • United States (primary market)
  • Selected international locations (if available at checkout)

Shipping availability may vary depending on the product.

5. Shipping Delays

Occasionally, delays may occur due to:

  • High order volume periods
  • Weather conditions
  • Carrier service disruptions
  • Holiday seasons

We appreciate your patience during such times.

6. Incorrect Address Disclaimer

Customers are responsible for entering correct shipping details at checkout.

Zonetica is not responsible for:

  • Incorrect addresses
  • Missing apartment/unit numbers
  • Failed deliveries due to address errors

If an order is returned due to incorrect address, additional shipping charges may apply for reshipment.

7. Lost or Missing Packages

If your order appears delayed or lost:

  • First check your tracking details
  • Contact the shipping carrier for updates
  • Then contact our support team if needed

We will assist in resolving lost package cases where applicable.

8. Customs & International Shipping

For international orders (if applicable):

  • Customs fees or import taxes may apply
  • These charges are the responsibility of the customer
  • Delivery times may be extended due to customs processing

9. Contact Us

If you have any questions about shipping or delivery, please contact us:

Email: zoneticss@gmail.com

We are always here to help and ensure a smooth delivery experience.